This Privacy Policy was written to help you better understand how we collect, use, and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. The date of the last revision can be found in the footer. If you continue to use Growinstep after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by Growinstep (together, the “Services”) you are agreeing to the terms of this Privacy Policy and, as applicable, the Growinstep Terms of Service. This policy is a legally binding agreement between you (and your client, employer, or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and Growinstep and its affiliates. If we add any new features or tools to our Services, they will also be subject to this policy.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information.

Information gathered by Growinstep:

We collect certain personal information about visitors and users of Growinstep.

The most common types of information we collect are things like: user names, email addresses, other contact details, payment information such as payment agent details, transaction details, support queries and web analytics data.

If you choose to subscribe to our free electronic newsletter we collect your email address, and, if you choose to provide it, a zip or postal code.

We use this information to service your account, verify your identity, process transactions, enhance our Services, manage our legal and operational affairs and answer any questions you may have.

When do we collect this information?

We collect this information when you visit our website or engage with us either by email, web form, instant message, phone, or post content on our website (including forums & blogs). We also collect any additional information that you might provide to us.

When you provide personal information to us via Growinstep you’re consenting to us collecting and using that information in line with this policy and the terms of service. You are likely to provide personal information when you complete membership registration and buy a subscription, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Information from cookies

What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Every device that accesses our website is assigned a different cookie by us. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Why and when does Growinstep use cookies?

We use cookies to recognize your device and provide you with a personalized experience. We do this so that we can remember your settings such as your username for the members area and to keep you logged into your account. We do not use cookies to track you. The cookies we use are “session” cookies, which are used to customize the look and feel of the site for your own custom preference.

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, email address, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order

• Respond to your requests, including refunds and complaints

• Process payments and prevent fraud

• Set up your account for our store

• Comply with any legal obligations we have, such as calculating taxes

• Improve our store offerings

• Send you marketing messages, if you choose to opt in receive them

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you create an account, we will store your name and email address which will be used to populate the checkout for future orders. We do NOT store your credit or debit card information nor do we have sight of this information since the transaction is entirely between you and the gateway provider and this transaction is concluded on the site of the gateway provider.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

We also accept payments through Razorpay. When processing payments, some of your data will be passed to Razorpay, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Razorpay Privacy Policy for more details.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for six (6) years for tax and accounting purposes. This includes your name and email address.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Google Analytics

Our website uses Google Analytics, a service that transmits website traffic data to Google servers in Ireland. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.

If any query, Feel free to ask Contact us.